This Privacy Policy (“Policy”) is a legal contract between you (“User” or “you”) and www.bookmymariage.com, controlled and owned by STARLIT WEDDING LLP, an Indian LLP registered under the laws of India (Limited Liability Partnership Act 2008), having its corporate identification number (CIN)ACP-6232 in India, having its office in Annur, Kerala (“we,” “us,” or “our”). This Policy governs the collection, use, disclosure, and protection of your personal information when you visit or use the www.bookmymariage.com website, mobile application, or any other related online services provided by us (collectively, the “Service”).

By accessing or using the Service, you specifically acknowledge and agree that your personal information will be collected, processed, stored, and used as detailed in this Policy. You should discontinue the use of the Service if you object to any aspect of this Policy.

1. Information We Collect

While you register on www.bookmymariage.com or use our Service, we may collect certain information pertaining to you, which may include voluntarily submitted personal details such as your full name, email address, mobile number, postal address, birth date, and other identification details to create and maintain an account with us. In addition, we collect transactional information regarding your bookings, payments, communication history, and preferences regarding the use of the Service.

We may also collect technical information automatically from your device, such as but not limited to your Internet Protocol (IP) address, browser type, access time, operating system, device identifiers, cookies, and usage patterns while on our Service. Depending on device settings or browser permissions, we may also collect geolocation information to improve booking accuracy and provide location-based services.

Moreover, any data that you yourself submit voluntarily by way of the Service, such as photos, reviews, ratings, messages, or feedback, is collected and retained by us.

2. Use of Information

Your data collected is utilized solely for the purpose of providing, operating, and improving the Service. This includes verification of your identity during sign-up and log-in, processing and managing your auditorium bookings and related transactions, payments, and sending you communications regarding account status, confirmations, service announcements, and customer service.

We may also use your data to send promotional materials, offers, newsletters, and marketing communications through various media (e.g., emails, SMS, telephonic calls, or messaging applications like WhatsApp), if you have consented to receive such communications where it is legally acceptable. Your data also helps us to deliver personalized Service experience, analytics, fraud prevention and detection, meeting legal compliance, and securing the rights, property, or safety of our Users and www.bookmymariage.com.

3. Disclosure and Sharing of Information

We don’t sell, rent, or share your personal information with third parties. Your information can be disclosed to Vendors or our service providers to the extent required to complete your booking requests or to supply related services, including payment processors, delivery services, marketing partners, or IT infrastructure providers, all of which are subject to confidentiality and data protection restrictions.

In certain cases, we will disclose your information to government agencies, law enforcement, or regulatory bodies as required by relevant laws, or for the purposes of complying with judicial or legal process. We can disclose relevant information in order to protect our legal rights, investigate fraud, enforce our Terms and Conditions, or respond to emergencies posing a threat to people’s safety or security, or property.

In the event of a business transaction involving, but not limited to, a merger, acquisition, or disposition of assets, your information may be transferred or assigned to the transferee, provided that such party agrees to be bound by this Privacy Policy.

4. Data Security and Retention

We apply adequate and suitable administrative, technical, and physical controls to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These are encrypted data transmission, secure servers, access restrictions, and regular security audits.

Even with these safeguards, you understand that no security system does not guarantees complete security. Even though we do our best to protect your information, we cannot warrant its total confidentiality or that unauthorized third parties will never overcome such practices.

We retain only your personal information for as long as it is required to provide our Service, comply with our legal obligations, address disputes, and enforce our agreements. Where not necessary any longer, data will be deleted or anonymised in accordance with the applicable law.

5. Your Rights and Choices

According to relevant law, you are also entitled to certain rights over your personal data that we might hold. You can review or update your information by accessing your account or by contacting us. You can also opt out of receiving marketing communications or remove your personal data, provided we have the ability to satisfy legal requirements for retention or to satisfy any remaining obligations.

You are entitled to object to or limit specific processing of your personal data and to complain to the respective data protection authorities if you believe your rights have been infringed.

6. Cookies and Similar Technologies

We use cookies and other similar tracking technologies to enhance your experience on the website, monitor website usage, and serve targeted content and advertisements. Cookies allow us to remember your preferences, improve Service functionality, and analyse traffic. You can instruct your browser to refuse cookies or to remove them; if you do, this may affect the optimal performance or use of certain features of the Service.

7. Links to Third-Party Websites

Our Service may contain links to other websites or services that are not owned or controlled by www.bookmymariage.com. We have no responsibility for the privacy policies, content, or accuracy of third-party websites. Please review the privacy policies of those websites before providing any personal information.

8. Children’s Privacy

The Service is not intended for individuals under the age of eighteen (18) years. We do not knowingly collect personal data from children or minors. If we become aware that we have inadvertently collected personal data from an individual below our required age, we will delete the information forthwith.

9. Changes to Privacy Policy

www.bookmymariage.com may change or modify this Privacy Policy at any time for any reason, including to reflect changes in practices, technology, regulatory requirements, or other operational considerations. These changes will be promulgated by posting the new Policy on the Website or App, with the new effective date. Your continued use of the Service after such changes will be considered your acceptance of the new Policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your processing of personal information, please contact us at bookmymariage2024@gmail.com or write to us at company’s Registered Address; Starlit weddings LLP, Annur Road, 670307, Kerala. Mobile 09846230242.